Clear expands and rebrands its airport concierge service

                                                                       

The private airport screening service Clear has expanded and rebranded its concierge service, which is now available in 14 airports.

The service, in which an agent meets flyers at the airport door, helps with their luggage and guides them to the Clear security lane or all the way to their gate, launched in Denver last September under the name Ambassador Assist.

It's now called Clear Concierge and is offered at Austin, Dallas Love Field, Denver, Detroit, Houston Hobby, Milwaukee, Minneapolis-St. Paul, Orlando, Palm Springs, Salt Lake City, San Juan, Tulsa, Washington Dulles and Washington Reagan National airports.

Atlanta will be next, Clear said, and more rollouts are planned in the coming months.


Members of the Clear Plus program have two concierge options. Concierge Express costs $99 per use and includes an escort from curbside through the Clear security lane. Concierge Gate Service, which extends the escort to the gate, costs $179.

Clear is one of several companies offering meet-and-greet concierge programs at U.S. airports. Others include SkyVip, Royal Airport Services, Perq Soleil, SkySquad and Global Concierge. Airlines, including American, Delta and United, also offer branded concierge services.

Offerings often include escorts, not only to the gate, but also for transfers and upon arrival.